Terms of Service

Last updated: 7 November 2026

These Terms of Service ("Terms") apply to the Fitility mobile application (Android package com.ofeasy.fitility), the website at fitility.co and related services (together, "Fitility"). Fitility is provided by Ofeasy (Pvt) Ltd ("Ofeasy", "we", "us"). By creating an account or using Fitility, you agree to these Terms. If you do not agree, do not use Fitility.

Our Privacy Policy explains how we handle your personal data and forms part of these Terms.

1. Who we are

Ofeasy (Pvt) Ltd is a company registered in Sri Lanka (Company No. PV 00268328). You can contact us at hello@fitility.co.

2. Not medical advice

Before Fitility suggests calorie targets or plans, it asks a short health check. Answer it honestly. Based on your answers or your age, Fitility may only suggest maintenance targets. You exercise and follow any plan at your own risk, and you are responsible for deciding whether an activity or diet is right for you.

3. Who can use Fitility

• You must be at least 13 years old to use Fitility.
• If you are under 18, or under the age of majority where you live, you may use Fitility only with the permission of a parent or guardian, who accepts these Terms on your behalf.
• You must be able to enter into a binding agreement and must not be barred from using Fitility under applicable law.

4. Your account

You sign in with a one-time code sent to your email or with Google. Give accurate information, keep access to your email and Google account secure, and tell us promptly at hello@fitility.co if you think someone else has used your account. You are responsible for activity in your account. One person may hold only one free account, and you may not create extra accounts to get around usage limits.

5. AI-generated plans and suggestions

Fitility uses artificial intelligence to suggest workout plans, diet plans, food swaps and exercise swaps, and to estimate the foods and calories in meal photos. Our own rules set the safety limits (such as minimum calories and safe rates of weight change), and the AI picks foods and exercises from our libraries within those limits. Even so:

• AI suggestions and photo estimates can be wrong or incomplete. Check them before relying on them.
• Plans are drafts that you choose to accept, and you can edit them at any time.
• Calorie, nutrition and exercise figures are estimates, not exact measurements.
• Do not use Fitility to manage a medical condition, an eating disorder or a food allergy.

6. Free and Premium

Fitility has a free package and a paid Premium package. The features in each package, and fair-use limits such as the number of food photo scans, plan regenerations and swaps, are shown in the app and may change over time. Limits exist so the service stays reliable and affordable for everyone.

Where Premium is sold through an app store:

• The price, in your local currency, is shown in the app before you buy. Payment is taken by the app store (for example Google Play) and its terms also apply.
• Subscriptions renew automatically at the end of each period (monthly or annual) unless you cancel at least 24 hours before the renewal date. You can cancel at any time in your app store account settings. Deleting the app or your Fitility account does not cancel a store subscription.
• If a free trial is offered, you will be charged when it ends unless you cancel before then.
• When you cancel, Premium stays active until the end of the period you have paid for.
• Refunds are handled under the app store's refund policy, except where the law requires otherwise.
• If we change the price of a subscription, we will tell you in advance, and the new price will apply only from your next renewal after the notice period required by the app store.

7. Gyms and instructors

You can link Fitility to a gym that uses the Fitility gym management system, for example by accepting the gym's invite or scanning its QR code. When you do:

• The gym can see your membership, entries, payments and training sessions, and the plans, goals and progress you choose to share with it or its instructors.
• Your gym membership, its fees, rules, classes and training sessions are an agreement between you and the gym. Ofeasy is not a party to that agreement and is not responsible for the gym's services, premises or staff.
• Your gym may include Premium with your membership. If so, Premium stays on only while your membership is active and the gym keeps offering it. Your logs are kept if it ends.
• The gym entry code in the app is for your use only. Do not share it or let others use it.
• Plans and guidance from a gym or instructor are their responsibility, not ours.

You can unlink from a gym at any time, subject to any agreement you have with that gym.

8. Your content

You keep ownership of the information you add to Fitility, such as goals, measurements, logs, meal photos and notes ("your content"). You give us a non-exclusive, worldwide, royalty-free licence to store, process and display your content only as needed to run, secure and improve Fitility for you, and to share it with the gyms and instructors you choose to connect with. This licence ends when your content is deleted, except for copies we must keep by law. You confirm you have the right to add any content you upload.

9. Acceptable use

When using Fitility, you agree not to:

• Break any law or infringe anyone else's rights.
• Upload content that is unlawful, offensive or harmful, or images of other people without their permission.
• Pretend to be someone else, or use another person's account or gym entry code.
• Get around usage limits, paywalls or security measures, for example by creating new accounts.
• Copy, scrape, reverse engineer or resell Fitility or its content, except as the law allows.
• Interfere with or overload Fitility's servers, or try to gain unauthorised access to any system.
• Use automated tools to access Fitility, or use it to build a competing product.

10. Our content and intellectual property

Fitility, including the app, website, design, exercise and food libraries, starter routines, text and logos, belongs to Ofeasy or its licensors. We give you a personal, non-exclusive, non-transferable and revocable licence to use the app on your own devices, for your own non-commercial use, in line with these Terms. Fitility and its logo are trade marks of Ofeasy.

11. Changes to Fitility

We are improving Fitility all the time. We may add, change or remove features, change package contents or limits, or stop offering Fitility. If a change significantly reduces what you have paid for, we will tell you in advance where we can, and you may cancel your subscription.

12. Ending your use of Fitility

You can stop using Fitility and delete your account at any time in the app, under You → Security → Delete account, or as explained on our delete account page. Remember to cancel any app store subscription separately.

We may suspend or close your account if you seriously or repeatedly break these Terms, if we must do so by law, or to protect other users or Fitility. Where reasonable, we will tell you first and explain why.

13. Disclaimers

We work hard to keep Fitility accurate, available and secure, but it is provided "as is" and "as available". To the extent the law allows, we do not promise that Fitility will be uninterrupted or error-free, that AI suggestions or nutrition data will be accurate, or that you will reach any particular fitness or health result.

14. Limitation of liability

To the extent the law allows, Ofeasy is not liable for any indirect or consequential loss, loss of data, loss of profit, or for any injury or health problem arising from exercise, diet or other activity you choose to do. Our total liability to you for any claim about Fitility is limited to the greater of the amount you paid us for Fitility in the 12 months before the claim, or USD 50.

Nothing in these Terms limits liability that cannot be limited by law, such as liability for death or personal injury caused by our negligence, or for fraud.

15. Your consumer rights

If you use Fitility as a consumer, you may have rights under the consumer protection laws of the country where you live. Nothing in these Terms takes away rights that the law says cannot be excluded.

16. Governing law and disputes

These Terms are governed by the laws of Sri Lanka. If you have a problem, please contact us first at hello@fitility.co and we will try to resolve it. If we cannot, the courts of Sri Lanka will have jurisdiction, but if you are a consumer you may also bring a claim in the courts of the country where you live.

17. Changes to these Terms

We may update these Terms from time to time. We will post the new version on this page and update the date above. If the changes are significant, we will tell you in the app or by email before they take effect. If you keep using Fitility after the changes take effect, you accept the updated Terms.

18. General

If any part of these Terms is found to be unenforceable, the rest stays in effect. If we do not enforce a right straight away, we can still enforce it later. You may not transfer your rights under these Terms without our consent. We may transfer ours to a company that takes over Fitility, and your rights will not be reduced as a result.

19. Contact us

Ofeasy (Pvt) Ltd, Sri Lanka · Company No. PV 00268328
Email: hello@fitility.co